FAQs

_{What does SUUM mean?}

SUUM is a soul-guided brand rooted in ritual and intentional living. Our name means "what is truly yours." We create tools and experiences that help you return to yourself — one breath, one card, one journal page at a time.

_{What do I get when I “Open My Gift”?}

"Open Your Gift" is a free digital unboxing — your first ritual moment with SUUM. It includes a sacred welcome, a breath prompt, and an optional daily card. No purchase necessary. Just a pause and a return.

_{What kinds of products do you offer?}

We offer both physical and digital tools for inner ritual. This includes printed affirmation decks, journals, seasonal intention calendars, custom bracelets, and downloadable self-care rituals. Heart of U™ Bracelet → “Carry Empathy With You.”
Heart of U™ Keychain → “A Message You Can Hold.”
SUUM Signature Crewneck → “Wear What Matters.”

_{Where can I buy SUUM products?}

All products are available through our online shop. Physical items (like printed decks and journals) are fulfilled via trusted print-on-demand partners. Digital downloads (like rituals and PNG decks) are available instantly.

_{What’s the difference between physical and digital SUUM tools?}

Physical tools like our printed decks and journals are tangible, beautiful, and shipped to your door.
Digital tools are instant downloads — PNG card decks, PDFs, and ritual guides to use anytime. Both are designed to feel sacred.

_{How do I return or exchange an item?}

Because our physical items are made to order through print-on-demand partners, all sales are final. If something arrives damaged or incorrect, please contact us within 7 days and we’ll make it right.

_{How long does shipping take?}

Physical products are fulfilled by our partners (Gelato, Lulu, etc.) and typically ship within 7–10 business days. You’ll receive tracking as soon as your item is on the way.

_{Where can I buy SUUM products?}

_{Can I send SUUM as a gift?}

Yes — digital gifts are perfect for a loved one’s inbox, and physical items can include a note. We’re also developing a ceremonial “gift opening” experience. Stay tuned.

_{Do I need an account to use SUUM?}

No account is required. You can explore SUUM’s rituals, shop, or receive your digital gift freely. You’re always welcome here — just as you are.

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SUUM Frequently Asked Questions (FAQ)

A few questions
we’re often asked:

SUUM Frequently Asked Questions (FAQ)

A few questions we’re often asked:

A few questions
we’re often asked: